Contact a Vancouver locksmith
By phone, by form or by email.
Three ways through, all reaching the same people. Outside a door right now? Phone for a real answer about tonight. Email van@fastlocksmith.ca for quotes, invoices and anything that can wait.
Call 778-655-1957, or send the form and we'll call you back.
Calling gets you a locksmith rather than a dispatcher, and a price for your specific job before any work begins. If you would rather not wait on hold, leave four details and we will call or text you back.
929 Drake Street, Vancouver.
The Vancouver Locksmith Ltd. · 929 Drake St, Vancouver, BC V6Z 2P2 · 778-655-1957. The shop is not open yet. Until it is, the van comes to you, anywhere in the Lower Mainland. Evenings, weekends and holidays are by appointment.
What to have ready when you call about a lock.
You do not need all of this. Every item you do have makes the quote more specific and less likely to move.
The exact address, buzzer code and floor
Including the unit number, and whether there is a concierge, a gate or a parkade the van needs to get through.
The lock brand on the cylinder
The name is usually stamped on the face of the lock or the edge of the door.
Photo ID that matches the address or the vehicle
We need reasonable proof you are entitled to enter. If your identification is locked inside, say so on the phone and we will explain how verification can work instead.
Vehicle year, make, model and key type
Plus whether any working key remains. That single answer changes the price of a car key more than anything else.
The van covers Vancouver and the rest of the Lower Mainland.
Mobile service anywhere in the Lower Mainland, including Downtown, the West End, Yaletown, Kitsilano, Mount Pleasant, East Vancouver, Kerrisdale, Marpole and Dunbar, as well as Burnaby, Richmond, New Westminster and the North Shore.
Give us the address or the nearest intersection and we will tell you straight away whether we reach you, and what the trip actually looks like from where the van is.
Questions callers ask before they book.
Will you ask for ID at the door before opening my lock?
Yes, every time. It is the part of the job that protects you. A locksmith who opens doors without checking is a locksmith who will open yours for somebody else.
Does the form reach a locksmith or an answering service?
A locksmith. The form goes to the same people who answer the phone, and the reply comes from the person who will quote the job.
Can someone call on my behalf if my phone is locked inside?
Yes. Have them explain the situation when they call. We will still need to verify authorization with whoever is actually at the door when we arrive.
Do you confirm the price before any work begins?
Yes, always. You hear the service call and the expected work price before any work begins. If you want it in writing, ask and we will text or email it.
Where do I find your address and licence number?
The Vancouver Locksmith Ltd., 929 Drake Street, Vancouver, BC V6Z 2P2. Ask for our security worker licence number when you call, then check it in the provincial registry.
Still deciding? Call and ask.
The person who answers is a locksmith. You will have the method and the number before any work begins.