Safe services in Vancouver
From a forgotten combination to a bolt-down.
A lost combination, a dead keypad, a new safe to bolt down or an old one to move. Describe your safe, and a licensed locksmith gives you the method and price before any work begins.
One safe. Several ways it can stop cooperating.
Five kinds of safe work, from the day your safe is bolted down to the day its code stops working.
Safe combination changes
Reset a mechanical dial or an electronic keypad, and add or remove user codes. Worth doing after you buy a used safe, after staff leave, or when too many people know the code.
Safe installation and anchoring
An unanchored safe can be carried off. Yours gets bolted through its anchor points into a concrete slab, floor joists or a solid subfloor, or fixed to a wall. We can supply the safe too.
Safe moving and removal
A heavy safe, moved to another room, down a flight of stairs or out to your new address, with the right equipment. Then it is anchored again where it lands.
Safe opening after a lockout
Lost combination, failed dial, or a keypad gone silent, which is sometimes only the batteries. Non-destructive entry comes first, wherever the lock allows. Drilling is a last resort, and only with your go-ahead.
Safe repair and lock replacement
Slipping dials, dead keypads, jammed bolt work and tripped relockers. A repair or a new lock usually keeps the safe you already own in service.
From a document safe in a closet to a floor safe under the tile.
The kind of safe you have tells us the likely lock, how it is anchored, and who needs to authorize the work.
Home and document safes
The fire safe in your closet with the passports, or a small safe bolted inside a cabinet. Usually a keypad or a small dial. After a move, change the code before you trust it.
Gun safes and gun cabinets
Tall, heavy and usually in a basement, garage or bedroom closet. Gun cabinets are lighter and easier to carry off, which makes anchoring them matter even more.
Commercial and deposit safes
Deposit safes in restaurants and bars, the jeweller's safe, the back-office safe. Many keypad locks keep a manager code apart from staff codes, so turnover calls for a code change, not a new safe.
Hotel and in-room safes
In-room safes in hotels and short-term rentals usually run an electronic lock with a manager code or override key. If you own or manage the property, you authorize the work. The guest does not.
Antique and floor safes
Older and inherited safes, often found in an estate, need patience and sometimes parts no longer made. Floor safes sit in concrete under the tile, so the work happens through the door.
The safe stays put. We bring the tools.
Your safe is heavy, often bolted down and sometimes set in concrete, so it should not have to travel. The manipulation tools and the drill rig come to it instead.
When you call, we ask for the make and model, the lock type and the fault. That points to a method, non-destructive wherever the lock allows, and to a price.
Before we open a safe or change its code, we confirm you are entitled to it. That check matters most for gun safes and business safes.
Our shop at 929 Drake Street opens soon; every job is mobile until then, anywhere in the Lower Mainland. Evenings, weekends and holidays are by appointment.
Before we can price safe work, we ask about the safe.
The $75 mobile service call is never the whole bill. The job on your safe is quoted on top, before any work begins. These four answers set that second number.
How the two charges work is on the price guide.
See how pricing worksSafe size, weight and security grade
A small fire safe and a heavy burglary-rated safe take different tools and different time. The grade also decides how carefully any drilling has to be planned.
Dial, keypad or biometric lock
A mechanical dial, an electronic keypad and a fingerprint reader open, reset and fail in different ways. Which one your safe has is the first thing we ask.
Whether the safe is anchored or built in
A freestanding safe, one bolted to the slab and one set into a wall or floor are reached differently. For an install or a move, the anchoring is part of the job.
Locked shut, damaged, or just needing a new code
If your safe is open and needs a new code, that is the simplest case. A safe locked shut, or damaged by a forced attempt, takes more work and is priced that way.
Licensed safe work that keeps the safe worth keeping.
Being locked out of your safe is a lock problem, not a reason to scrap it. We work the lock first, by manipulation, decoding or bypass, wherever the lock allows.
If drilling is the only way in, we say so, explain why, and wait for your go-ahead. The hole is placed so it can be repaired afterward.
Once the safe is open, we reset the combination, then check that it locks and opens properly before we leave.
Every safe job is done by a locksmith licensed under the BC Security Services Act, verifiable in the provincial registry, who shows identification at your door.
What people ask before booking safe work.
Do you work on gun safes as well as home safes?
Yes. Gun safes get the same work as home safes: openings, code changes, lock repair, anchoring and moves. They are heavier, so installs and moves are planned around your floor and stairs.
Can you service a safe that came with the house?
Yes. Nobody knows who else has the old combination, so opening it is usually followed by a combination change to a code only you hold. The same goes for a used safe you bought.
Do you work on the safe where it sits?
Yes. Openings, code changes and most repairs happen at the safe, in a bedroom closet, behind a bar or in the floor. When you call, say where it sits and whether it is bolted down.
Is a safe technician different from a regular locksmith?
Often, yes. Safe work takes its own skills: dial manipulation, electronic lock diagnosis, and knowing where relockers sit before a drill comes near. A grinder used first can turn a lockout into a scrapped safe.
Can you supply a new safe as well as install it?
Yes. Tell us what you will keep in it, from cash to passports and hard drives, and where it will sit. We match the burglary rating, fire rating and size, then deliver and anchor it.
Tell us about your safe, and we will price it first.
Dial or keypad, locked or open, bolted down or freestanding. Describe it, and you have the method and the number before any work begins.